Asking the right questions for a meaningful and effective check-ins
Successful one-on-one meetings with employees are like opening a locked vault filled with treasures You’ve noticed a tinge of tension in the air. Your team isn’t playing well together, not as well as usual. Levity is missing. Deadlines are being met, but just barely. One of your group left on paternity leave several weeks ago. […]
The Presenteeism Conundrum and Absenteeism Panacea
Time to fess up. The world of human capital and employee experience is truly fascinating to an inquiring mind (like mine). One attracted to statistics and the stories they tell, depending of course, on the storyteller. And always digging for the “why” behind the “what”. Seriously, it’s a veritable feast for a serial researcher. Every […]
The Human Age of Employee Experience
Lessons from Progressive Organizations It seems the Human Age has finally arrived in the Western world of business. Hello to “employee experience,” the trending mantra of today’s progressive thought leaders. Mismatched supply and demand in the talent market seems to be the catalyst for this trend. Well, that and the fact that early adopters of employee […]
15 Tips for Employee Survey Customization
Themes around employee engagement are well documented. All survey vendors have some version of standard survey questions that fall under those 12 or 15 umbrella categories (compensation, professional growth, leadership…you know the shtick). Yet strategic objectives and corporate cultures vary. Internal corporate-speak and external industry jargon differ. Geography, language and literacy rates compound differences. Sometimes employee survey customization is required or […]
Why Employee Engagement Is Globally Misunderstood
When we talk about talent acquisition we tend to cast a wide net to find the people we’re looking for to move our businesses forward. One of the things that’s becoming an interesting addition to the conversation is the whole idea of a global workforce strategy. Back in 2004, management guru Dave Ulrich said “for […]
Employee Turnover Costs & Retention Tips
Employee turnover cost-estimates are as varied as wildflowers in a field. The average cost-per hire is $4,129 says the Society of Human Resource Management based on a human capital benchmark survey of 2,048 respondents reflecting fiscal year 2015. Total direct and indirect costs of replacing a supermarket cashier earning $6.50 per hour is at least $3,637 according […]
Employee Engagement: Engaging Your ‘Older’ Workers
Pop Quiz: Which is the fastest growing segment of the working population in the USA (and probably Canada as well)? If you’re about to answer: Millennials, you would be…. wrong! Despite the fact that the millennial generation is getting the most press, publicity, and attention these days (including from yours truly – mea culpa), the […]
Are Millennial Problems Just The Tip Of The Iceberg?
“Coddled, entitled, self-involved and lazy? Are Millennials really that bad?” Based on her experience, Adrienne Batra Editor-in-Chief at the Toronto Sun thinks so. “We love to hate on them” she pronounced likening Millennials to “the kid we want to pick on in the school yard.” Batra’s comments were part of a nationally televised debate exploring […]
