Last updated: 25 July 2020
Unless permitted by applicable law, you must not permit any child under the age of 16 with access to our Services. We do not intentionally gather personal information from minors under the legal age range. If a minor submits personal information to TalentMap and we learn that the personal information is the information of a child under the legal age range, we will attempt to delete the information as soon as possible. If you believe that we may have any personal information of a child under the legal age range, please contact TalentMap at: privacy@TalentMap.com.
We collect information relating to you and your use of our Services from a variety of sources. Some of this information is collected directly from you and some of this information is collected from your interaction with our Services, your Company, or from third parties. How and what information we collect about you will depend on the way that you use our Services, for example, whether you are an Administrator, Respondent or Visitor.
Information we generally collect
Contact information: When you provide us with your contact information, whether through use of our Services, creation of an account, a form on our website, or an interaction with our sales or customer support team, we collect your contact information. This information may include, for example, your name and email address.
Device and browser data: We collect data from the device you use to access our Services, such as your IP address, operating system, browser details and time of visit. This information may also tell us your location.
Cookies and page tags: We use third party tracking services that employ cookies and page tags (also known as web beacons) to collect aggregated and anonymous data about Visitors to our Websites. This data includes usage details and user statistics.
Log data: We keep log files that record data each time a device accesses our servers. The log files contain data about the nature of each access, including the originating IP address. We may combine this automatically collected log information with other information we collect about you. We do this to maintain an audit trail of activity, to improve our Services, to improve our marketing activities, for system analytics, or to monitor or improve functionality.
Referral data: If as a Visitor, you navigate to our Websites from an external source (such as a link on another website or via an email), we record information about the source that referred you to us.
Other data you submit: We may collect your personal information or data if you submit it to us in other contexts. For example, by giving us a testimonial, attending an event we host or entering a contest. We may also collect personal information at other points throughout our Services or within our Website that states personal information is being collected. If you contact us at support@TalentMap.com we will also collect any information that you provide to us voluntarily, such as your operating system version, and other requested information for us to respond to your request.
Interacting with us on social media: We may collect personal information about you when you interact with us using social media. For example, if you post material to our Facebook page or Tweet us on Twitter.
Third parties: We may collect your personal information or data from third parties if you give permission to those third parties to share your personal information with us or where you have made that information publicly available online.
Mobile devices: If you connect to the Services using a service provider that uniquely identifies your mobile device, we may receive this identification information to provide the Services to you.
Information specific to Administrator and Respondents:
We may collect the following information about Administrators or Respondents:
Information specific to Administrator:
We may collect the following information about Administrators:
Security of your personal information
However, please note that transmitting information over the Internet is never completely secure. Although we do our best to protect your personal information, we cannot guarantee that your personal information is absolutely secure in all situations.
Security is a collaborative effort, so we also recommend that you create a sophisticated password for logging in to our services and keep that password secret.
If you suspect there has been any unauthorized access or misuse of your personal information, immediately contact our Data Protection Officer at privacy@TalentMap.com.
If you have any concerns about the security of our platform, contact our Information Security Team at security@TalentMap.com.
Where your personal information is located
Our servers are based in the Canada, so your personal information will generally be processed and hosted in the Canada.
European Union users
If you live in the European Union, we will use the following safeguards to transfer your personal information to a country not currently deemed adequate under applicable data protection law:
How we use your personal information
We use your personal information for a variety of purposes. How and what information we collect about you will depend on the way that you use our Services, for example, whether you are an Administrator, Respondent or Visitor. In each case, the information we collect and process is reasonably necessary for our business, including providing you with the Services you would expect from us.
European Union users
When you use our Services as an Administrator, Respondent, we process your personal information either:
When you use our Services as a Visitor, we process your personal information either:
When you use our Services as an Administrator, we may use your personal information to:
When you use our Services as a Visitor, we may use your personal information to:
Profiling for marketing purposes: As part of our marketing efforts, we may combine information about you from third party sources with information we hold about you to create a user profile, which will help us to make our sales and marketing efforts more relevant to you and to personalize and improve your experience.
Anonymity and pseudonyms
In most cases, it will be very difficult for us to provide you with our Services if you do not provide us with your real name and contact details (primarily email). Situations where we might have difficulty interacting with you anonymously, or via a pseudonym, are when you use our Services as an Administrator or Respondent.
Who has access to your personal information?
In most cases, the information that we disclose to our staff or service providers will be directly necessary to provide our Services to you. However, there may be occasions where we need to disclose your personal information to our staff, service providers, professional advisors or other third parties, including to:
When we disclose your personal information to third parties such as our service providers, we sign confidentiality and data processing agreements with them to ensure they maintain confidentiality and have privacy and security standards to protect your personal information.
Disclosures specific to Administrators
When you use our Services as an Administrator, your personal information may be disclosed to other Administrators within your Company.
Disclosures specific to Respondents
When you use our Services as a Respondent, we may also disclose your personal information for the purposes of:
What are your rights to your personal information?
If you live in certain countries (for example, European Union member states) you may have rights regarding your personal information, including the right to access, correct, delete, port, limit or stop the use or disclosure of your personal information.
We will respond to requests to access and correct (if necessary) your personal information as soon as possible. You have the following options when exercising your rights:
Requests from Administrators and Respondents
If you are an Administrator or Respondent we collect, hold and process information about you on behalf, and under the direction, of the Customer. This information includes data uploaded to our Services by the Customer (for example, your name, email address, employment and demographic data), your survey responses and comments that you submit through our Services.
You have the following options when exercising your rights:
How long do we retain your personal information?
Administrators and Respondents
We retain your personal information for as long as we provide our Services to the Customer and until the Customer requests us to delete your personal information, or as needed to comply with our legal obligations, resolve disputes or enforce our legal rights. We may keep your personal information in our encrypted and archived backups for up to 90 days from the point of collection.
We will retain your personal information for as long as is necessary to provide our Services to you, or to comply with our legal obligations, resolve disputes, and enforce our legal rights.
How do you make a complaint?
Contacting our Privacy Officer
European Union complaints
UK Information Commissioner
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
Phone: +44 0303 123 1113
Fax: ++44 01625 524 510
Sensitive Personal Data
If you do not want your Company to send us sensitive personal information about you, you must make such request directly to your Company.
Cookies and tracking technologies
We and our marketing partners, affiliates, or analytics or service providers, use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the Website, track users’ movements around the Website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
We use Local Storage, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our Websites or to display advertising based upon your web browsing activity also use Flash cookies and HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5. To manage Flash cookies, please click here.
We partner with a third party to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out. Click here for more information. If you are located in the European Union, click here for more information. Please note this does not opt you out of being served all ads. You will continue to receive generic ads. This use does not apply to Respondents.
Social media widgets
Links to other websites
We display Customer or user testimonials and other endorsements on our Websites. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial or any other endorsement, please contact us at Privacy@TalentMap.com.
TalentMap contact details.
Attention: Legal Department – Suite 301-245 Menten Place, Ottawa Ontario K2H 9E8