Want to Motivate Sales Professionals? Applaud Their Resilience
There’s a whole lot of psychological know-how behind managing people directly responsible for gross revenue. Be it inside or outside sales (or fundraisers – the non-profit synonym for sales) these career professionals are the first to admit they’re a breed unto themselves. To master the art of sales team motivation, the first rule of engagement […]
Not All Benchmarks Are Created Equal
Why “Go Big Or Go Home” May Not Be In Your Best Interest When an organization looks at shifting employee engagement survey projects from a large survey vendor to a highly specialized albeit smaller survey partner, there’s always pause for concern. Particularly when it comes to comparing employee engagement benchmarks. If one database comprises 500 or more […]
Performance Feedback Improves Employee Engagement
Performance feedback improves employee engagement when done right. Historically an organization’s handling of performance feedback has never been a top of mind consideration in the context of employee engagement. Key drivers of engagement have tended to revolve around career and professional growth, around a culture of innovation and organizational vision. Even when it’s been an irritant, it’s been relegated to […]
Plan for Engagement Survey Action Planning Difficulties
Surveying your employees is one thing. Acting on results is another. The difficulty of employee engagement survey action planning might come as a surprise. It takes a champion or three to make it happen. A good many champions of employee engagement have wrestled with some of the best oppositional managers. These naysayers are everywhere. Getting management […]
Workplace Diversity: Employee Engagement’s Close Cousins Diversity, Inclusion and Respect
R…E…S…P…E…C…T… Find out what it means to me When it comes to workplace diversity and its impact on employee engagement Aretha Franklin’s signature line couldn’t be more apt. When people feel respected, they become more engaged, right? Diversity – together with its cousin’s Inclusion and Respect (DIR) – is not a peripheral issue separate from […]
The #1 Reason To Change Your Employee Survey Vendor
It could be that your organization isn’t actively looking for an employee engagement partner. You’ve got a vendor you’ve worked with for a while now; you know their platform, their work style, their deliverables. Although it would be nice to figure out how to return to those early days of priority service, change hasn’t really crossed […]
Uniting Unions in Support of Employee Engagement
Like cilantro, it’s an either-or kind of thing. Either your organization and unions like one another and get along palatably. Or you don’t. Many of us have had a first-hand (or maybe arm’s length) experience from one side of the fence or the other. For unionized organizations intending to introduce or raise employee engagement levels, […]
Verbatim Comments & Protecting Anonymity
Surveys were designed in the 1930s as a way to aggregate or count the opinions of a large number of people. Scale questions – the agree versus disagree, satisfied versus not satisfied and everything in between – are ways we derive statistics, turn attitudes into mathematical equations, compile and then extrapolate insights. The thing is responses to […]
One In Five Doctors Intend To Leave Medicine Altogether. Let’s Talk About Why.
Healthcare is facing enormous hurdles. Dr. Goldman, host of CBC’s radio series White Coat, Black Art, recently looked at doctor burnout. According to the Canadian Medical Association, more than half of Canada’s doctors may be suffering from burnout. And in the U.S., it’s even higher with nearly two-thirds of doctors feeling depressed, burned out, or both. Meanwhile, a 2017 […]
Survey Reliability vs. Survery Validity: What’s the Big Deal?
You may ask yourself or find others asking you about the “reliability” or “validity” of data that comes out of employee surveys. It’s not uncommon for those two words to be used interchangeably. But in the field of data research, the two are far from synonymous. Why is it important to know the difference? Because […]
