Category: Employee Surveys

Employee surveys can help you measure how well you are doing as a manager in building an engaged work environment. As with any other important business outcomes, you need a way to measure your current engagement level so that you can know how to improve it. TalentMap developed a robust employee engagement measurement and management methodology to provide you with accurate, insightful, and actionable employee engagement data.

TalentMap measures employee engagement based on workers’ responses to its unique six core engagement questions and links your team’s engagement score to 12 actionable workplace practices with proven links to performance outcomes.

Although measuring employee engagement is an increasingly common practice in the business world, TalentMap’s employee engagement index is distinct in that it is:backed by rigorous science, linked to proven performance outcomes, and actionable at the local level.

TalentMap administers its survey to employees in various companies, non-profits, and other organizations worldwide in an effort to help clients improve their employee engagement. Meanwhile, TalentMap researchers continually study findings from research on the TalentMap survey results to learn more about employee engagement’s effect on organizational and team performance.

Factors such as earnings per share (EPS), profitability, productivity, and customer ratings are all key indicators in determining an organization’s health and growth potential. For leaders who are responsible for these outcomes, the research shows that the TalentMap process is more than just another human resources initiative; it is the best measurement tool for initiating company wide transformation to create sustainable growth. By intentionally focusing on measuring and managing employee engagement using TalentMap engagement scores, companies gain a competitive advantage that keeps them moving forward. Research shows that concentrating on employee engagement can help them withstand –and possibly even thrive –in challenging economic times.

Where Survey Data and Open-Ended Employee Feedback Meet

How do you make sense of employee feedback from open-ended survey questions? And does this kind of feedback really help pinpoint key engagement drivers? After all, it’s not uncommon for an employee engagement survey to rack up hundreds of pages of comments. And having someone from your organization toil through massive numbers of text responses across nine or […]

15 Tips for Employee Survey Customization

Themes around employee engagement are well documented. All survey vendors have some version of standard survey questions that fall under those 12 or 15 umbrella categories (compensation, professional growth, leadership…you know the shtick). Yet strategic objectives and corporate cultures vary. Internal corporate-speak and external industry jargon differ. Geography, language and literacy rates compound differences. Sometimes employee survey customization is required or […]

How To Ask The Right Employee Survey Questions

All survey vendors have some version of standard employee survey questions. Often though customization is desired or required especially when an organization wants to measure the impact of specific concepts or initiatives. However, asking the right questions is a complex science. Researchers and statisticians spend years, decades, lifetimes honing their scholarly know-how. After all, defective data is […]

9 Ways to Increase Your Employee Survey Response Rates

High employee engagement survey response rates are vital to a successful survey program. TalentMap’s average employee survey response rate is over 81%. Below are some ways to help you hit and even beat the benchmark average. SURVEY LAUNCH: Invite employees for coffee and donuts the day the survey launches to introduce, promote and build excitement around […]

Engagement Survey Follow-up Actions Speak Louder Than Words

Organizations can say all kinds of things without uttering a single word. One of the most perilous is leadership’s big silent hush following an employee feedback survey. That quiet inaction can be a real killer. The whole purpose behind polling is to uncover information for future action planning. Earliest accounts of statistical gathering date back […]

Employee Surveys and the Stories They Tell

Think about a recent customer service experience you’ve had on the phone with an airline or cable company, in the food court, at a Starbucks’ counter or wherever. In that brief interaction, you can tell instinctively, whether that person is an engaged employee. Easily. An engaged employee goes above and beyond to make sure your […]

The Value of Open-Ended Survey Questions

If you’ve ever spent time with a two or three or four-year-old you know how exhausting it can be. Why is the sky blue? Why do I have to wear socks? Why does it rain? Why? How come? Why?! Those never-ending questions are a young mind’s foray into the wonder filled world of learning. Open-ended […]

Employee Survey Methodologies: The Case for Likert’s Five-Point Scale

Named after its inventor, psychologist Rensis Likert, the Likert five-point scale is the most widely used method in employee survey research. It measures attitudes and opinions by posing a series of questions or items that ask respondents to select a rating on a scale that ranges from one extreme to another, such as “completely agree” […]

Employee Engagement Best Practice Series Verbatim Comments – Walking the Tightrope

One of the most common questions we at TalentMap receive almost on a weekly basis is how to handle and distribute verbatim comments. On the one hand, comments submitted by individual employees provide essential insight into the issues and root causes underlying the different scale responses. They need to be read. However, unlike marketing or public opinion […]

Eight Easy Pre-Survey Communication Tactics

Pre-Survey Communication is a must do before launching any kind of employee engagement survey. Your organization’s leaders, managers, and general employee population need to understand the purpose and their part in its success. Depending on the size and structure of your organization, communication about a forthcoming employee survey may fall to members of the HR […]