HR professionals have heard the drum call: brace for a talent war.
Unemployment rates are down. Job growth is on the rise. There’s a demographic transition in the works. Not enough talent supply to fill demand. Unscrupulous talent poaching and outrageous compensation packages are just the tip of a competitive talent market that’s just starting to heat up. Employee engagement is central to recruitment and retention. It can make the difference between a candidate’s decision to join your team and a star performer’s decision to leave the fold.
Staffing agencies with niche expertise alleviate some of those burdens. But how do you make sure an external talent search service segues into and supports your organization’s vision, mission, values and overall employee engagement?
There are very high correlations between engaged employees and engaged customers.
You’re hiring a firm, so you’re the customer.
But it’s not the firm, it’s the person or people that will work on your search that you want to get to know, the employees in this picture.
Are THEY engaged in their work?
Passionate about what they do?
Have they gone above and beyond in their research and understanding of your organization?
Does that little bit of extra effort show up in the questions they ask?
If they’re engaged in their work chances are you’ll be a well served and satisfied customer.
If they’re engaged in their work chances are you’ll be a well served and satisfied customer.
The factors that influence employee engagement in your organization should influence your decision when it comes to outsourcing recruitment to a consultant or firm. You want the same kind of trust and working rapport with the people handling your recruiting projects, that’s established with your workforce. Ideally your talent acquisition experts should feel like an extension of your organization. A true partner integrated into your culture, engaged in sourcing and securing the best talent for the job. Not just because it’s what they do, but because they’re engaged, invested and care.
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