Services
Design and run a credible survey process
Match the survey, audience, questions, timing and reporting structure to the decisions ahead, then coordinate a clear and dependable launch.
When organizations ask for this
Design and administration support is usually requested when the survey itself has become the risk.
Questions have drifted from decisions
The instrument has grown by accretion. Items are kept because they were asked before, not because anyone will act on the answer.
Participation and trust are uncertain
Employees question who sees what. Communication, confidentiality thresholds and reporting structure need to be right before launch.
Internal capacity is thin at launch
The HR team is small, the launch window is fixed and there is little room to recover from setup errors.
What this service can include
Questionnaire design
Setup
Hierarchy
Invitations
Participation monitoring
Administration
Scope is agreed for each engagement. Nothing on this page describes a fixed package.
How the engagement works
Each engagement is scoped with you. The shape below describes how we work, not a fixed set of deliverables or dates.
1
Start with the decisions
We clarify who needs to act on the results and what they need to know, then work back to audience, questions and structure.
2
Agree the design together
Questions, demographics, reporting hierarchy and confidentiality rules are reviewed with you before anything is built.
3
Prepare and run the launch
Setup, testing, invitations and participation monitoring are handled as agreed, with your team kept informed throughout.
4
Close and hand over to reporting
The survey closes cleanly and results are ready for the reporting and interpretation work that follows.
Responsibilities are agreed at the start of each engagement. Your organization owns the participant list, internal communication and the decisions; TalentMap owns the design and administration work you have scoped with us.