The straightforward nature of the easily understood questions that allow for benchmark comparisons against organizations of similar size and industry, along with the professional support from staff have made our first experience with an externally-led survey very, very successful. I’ve been impressed by both TalentMap’s scientific and people-focused approach to employee engagement which has made it easy for us to connect issues and prioritize the actions we’ll take for ongoing improvement. We’re now on step 7 of TalentMap’s 7-Step Process for Ensuring Success and the entire staff of the City of Kent is working together to make our collective future even brighter than previously thought possible!