Does Employee Engagement Improve Business Performance?
This is a no brainer. All you have to do is remember a time when you received excellent service from someone on the job. If that person gave you service that was respectful and fast, they knew the product or service inside out, and they seemed genuinely glad to serve you… they either just won […]
15 Tips for Employee Survey Customization
Themes around employee engagement are well documented. All survey vendors have some version of standard survey questions that fall under those 12 or 15 umbrella categories (compensation, professional growth, leadership…you know the shtick). Yet strategic objectives and corporate cultures vary. Internal corporate-speak and external industry jargon differ. Geography, language and literacy rates compound differences. Sometimes employee survey customization is required or […]