A Guide to Conducting 360 Feedback Surveys

writing 360 on the board

Imagine a circle with an employee or manager in the centre and employees who work with that manager or employee, placed around the circle. That’s a snapshot of how 360 feedback surveys work. Those around the circle namely peers, reporting staff, coworkers and supervisors who regularly work with the manager or employee, are asked to […]

Overcoming Employee Resistance to Cultural Change

resistance to cultural change

We all live with habits and patterns of behavior, even if we’re not aware of it. From the moment we wake up – almost without thinking – we follow the same routines in the same sequence. 1. Start the coffee maker 2. Shower 3. Get dressed 4. Drink coffee, etc. We enjoy routines and habits […]

Use Corporate Culture to Boost Employee Loyalty

employee loyalty

What is loyalty? The Merriam Webster dictionary defines it as faithful to a person to whom allegiance or affection is due and faithful to a cause or ideal. Unshakeable loyalty is a rare trait. So, when we see examples of it in our daily lives, we usually don’t forget it, ever!    What does loyalty look like? […]

What is the Cost of Losing an Employee?

cost of losing an employee

It’s more than you think. When an employee’s business relationship isn’t working out, they become sick or they need to take an extended leave, businesses pay for it, in more ways than one. So it’s in a business’ best interest to do whatever they can to keep and support the best people in their organization. […]

What Type of Culture Should You Create?

workplace culture

If you want to create a new business culture, the first step is to understand what culture looks like and means to your organization. Second, learn how to measure and define your business’ current culture, and third, decide if you want your culture to change, and if so, how?  So what does a culture look […]

Leadership and Employee Engagement

How to connect with 10,000 employees (more or less) Leaders often ask me what the most “highly engaged” organizations do differently that engages their employees. While there are a number of key drivers of engagement that highly engaged organizations tend to do well, I have come to observe one consistent difference. That difference is how […]

How Servant Leadership Wins The Hearts And Minds Of Employees

Ancient Greek and Roman temples, the great pyramids of Egyptian, Mayan and Inca cultures, the 828 meters (2,717 ft) towering Burj Khalifa skyscraper in Dubai, and 104-storey One World Trade Centre in New York are monuments of indentured servitude. Architectural marvels built by slaves of bygone rulers and laborers bound to regular paychecks issued by […]

12 Secrets to Fortify HR Relationships with Managers

Employee engagement is a function of how people interrelate.  How people are managed by others. Funnily enough though, people who manage others aren’t typically moved into these roles because of interpersonal prowess. It’s rather quite the opposite. Accomplished technical skills have traditionally been one’s “ace in the hole.” Yet to reach their personal pinnacles, employees need […]