The Importance of Acting on Survey Data

survey data

Two schools of thought seem to be bandying about in the HR field these days. On the one hand, there are those who forecast a mass exodus of baby boomers from the workforce. The predicted result is a huge talent gap.  A fiercely competitive talent market. Employees can be had, they caution, but, at a […]

Why is Employee Data So Important?

Employee data is a roadmap to places your organization has never travelled. Unfamiliar destinations that might, at first, or to some, seem a tad off the beaten path. Take surveying brand new recruits as part of the onboarding experience as a for instance. Where’s the value in that kind of data when newcomers have such […]

Where Survey Data and Open-Ended Employee Feedback Meet


How do you make sense of employee feedback from open-ended survey questions? And does this kind of feedback really help pinpoint key engagement drivers? After all, it’s not uncommon for an employee engagement survey to rack up hundreds of pages of comments. And having someone from your organization toil through massive numbers of text responses across nine or […]

How Do You Solve a Problem Like Too Much Employee Data?

Have you noticed how things are moving so fast? Uber quickly. How we seem to be caught up in a profound shift? According to Bruce Croxon, a digital mogul who built one of the world’s first and foremost online dating empires, “we’ve generated more data in the last year than we have in the history […]

The Value of Open-Ended Survey Questions

If you’ve ever spent time with a two or three or four-year-old you know how exhausting it can be. Why is the sky blue? Why do I have to wear socks? Why does it rain? Why? How come? Why?! Those never-ending questions are a young mind’s foray into the wonder filled world of learning. Open-ended […]

Employee Survey Methodologies: The Case for Likert’s Five-Point Scale

engagement and satisfaction survey

Named after its inventor, psychologist Rensis Likert, the Likert five-point scale is the most widely used method in employee survey research. It measures attitudes and opinions by posing a series of questions or items that ask respondents to select a rating on a scale that ranges from one extreme to another, such as “completely agree” […]

6 Tips for Reliable Employee Survey Data

Plenty of universities offer survey design and stat courses. If “stats” was a mandatory requirement for your post-secondary degree (and math’s not your thing) you probably fell into the big pool of students drowning in all the formula and despising the subject. Far from throwing a few questions together and tossing them out for responses, […]

Why Your Christmas Party Won’t Improve Engagement

sad woman at work during the holidays

Depending on the organization’s culture, sometimes workplace Christmas parties can be a great time where everyone feels relaxed and comfortable.  But even if that happens, it’s a mistake to rely on one Christmas party a year to ensure ongoing engagement in your organization. It’s just not enough. Employees need to feel consistently valued, appreciated and […]