Frequently Asked Questions (FAQs): Employee Listening Study in Canadian Municipalities – 2026
Frequently Asked Questions This study is a shared effort across Canadian municipalities. By participating, you are contributing to a clearer understanding of how the sector listens to employees and how those practices can be strengthened over time. 1. What is this study about? This study is a national research initiative examining how municipalities across […]
State of Employee Listening in Canadian Municipalities – 2026
A National Study Supported by Provincial Municipal Associations Across Canada About the Study Municipalities across Canada are placing increasing emphasis on employee listening through surveys, pulse checks, focus groups, and other approaches. At the same time, many are working through similar questions: Are we using the right approaches? Are we acting effectively on what we […]
Rethinking the 9-to-5: Where and When Work Truly Happens
Navigating the return to the office isn’t just about logistics: it’s a balancing act between competing priorities. On one side, you have employees who have grown accustomed to the flexibility and autonomy of remote work, and are resistant to being forced back into a traditional office setting. On the other hand, your organization is grappling […]
Adopting Engagement as a Mindset With Ashley Ridgeway-Washington
Explore how the changing nature of work requires both leaders and employees to embrace a more holistic, self-directed approach with Laurie Ruettimann.
Self-Leadership and Betting on You with Laurie Ruettimann
Explore how the changing nature of work requires both leaders and employees to embrace a more holistic, self-directed approach with Laurie Ruettimann.
How Leaders Who Listen Can Transform Organizations With Paul Mastrangelo
On this episode of Leading Through Listening, I’m joined by Paul Mastrangelo, president and owner at First Domino Consulting. Paul brings a wealth of knowledge as an organizational psychologist, specializing in workplace behavior and the transformation of organizations through employee insights. In this conversation, we dive into how listening — not just hearing, but truly […]
Employee Engagement is Worth Caring About: The Increased Employee Productivity Factor
To understand how employee engagement increases employee productivity it’s important to put employee engagement into context and acknowledge how we as organizations play an influential role. In simple terms, we’ve all heard, read about, or experienced a customer service interaction exemplifying employee engagement. You know the kind: where the person you’re dealing with does their utmost […]
Wrestling Unproductive Meetings to the Ground with Employee Feedback Surveys
Are meetings really a waste of time? Not all of them. Not all the time. Yet we’ve all been there, done that. It hurts just to think about the endless hours we spend in webinars or on conference calls or wriggling in uncomfortable boardroom chairs listening to voices drone on and on, seemingly just for […]
What Is Diversity and Inclusion in the Workplace?
When people think of diversity and inclusion in the workplace the first image that often comes to mind is that of different races in the workplace. But that’s not all that diversity and inclusion is about. It’s about accepting the many differences in all of us no matter who we are and honoring those differences […]
How Is Work Culture Impacted By New Technologies?
New technologies can impact organizations and their work cultures in many ways. They can save money and time. They can help gather intelligence about client’s demographics and their specific wants and needs. New technologies can streamline and simplify repetitive processes. New technologies can also help reach and serve clients around the world in new ways […]