We Help Municipalities Turn Confidential Employee Feedback into Action and Results

Employee feedback, when done well, strengthens recruitment, retention, leadership, and inclusion, helping municipalities perform and serve constituents more effectively.

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Trusted by municipalities for actionable insights

"We got better feedback and better information than past experiences and the report was written in a language that makes sense and can be used by people. The simplicity behind everything TalentMap provides is great. I'm really proud of the work that's been done."

Cathleen Peter-Swart
HR Director

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Absenteeism

An engaged workplace fosters happier, healthier, and more productive staff, reducing sick leave, accidents, and absenteeism.

Constituent Satisfaction

Higher employee engagement leads to better service delivery, strengthening constituent trust and satisfaction.

Productivity

Higher engagement increases productivity and discretionary effort, improving performance and service outcomes.

More resources for the public sector

Uniting unions in support of employee engagement

Engagement in municipalities: Unique challenges and solutions

Action plans to increase engagement through professional growth

The post Municipalities appeared first on TalentMap.

Resource Library

Your hub to explore great resources on employee engagement and workplace culture.

Articles

Guides & Checklists​

Case Studies & Papers​

Info Sheets​

Knowledge Base

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Our Customers

We work with innovative organizations all over North America and abroad to help inspire culture and engagement.

Amazing Organizations Trust TalentMap

Some of our case studies

Capital Power

Improving employee engagement in an environment of uncertainty

Northern Lights College

Authentic engagement wins the hearts and minds of faculty and staff

City of Chestermere

Chestermere steps up engagement with TalentMap at its side

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Associations

TalentMap is proud to be a long standing member with associations that ensure data confidentiality and survey design best practices.

TalentMap is a member of International Organization for Standardization to bring together experts to share knowledge and develop voluntary, consensus-based, market relevant International Standards that support innovation and provide solutions to global challenges. TalentMap is ISO 27001 Certified.

Through a statistically proven methodology, we power organizational improvements via tools and insights to help our partners achieve remarkable business results.

TalentMap is a member of the new Insights Association (formally CASRO), an advocacy and education group dedicated to directly supporting the marketing research and analytics community. The Insights Association helps empower intelligent business decisions as a voice, resource, and network for the companies and individuals engaged in this important work.

TalentMap is an active member of the Society for Industrial and Organizational Psychology. SIOP is the premier membership organization for the science and practice of I-O psychology. While an independent organization with its own governance, SIOP also represents Division 14 of the American Psychological Association and is an organizational affiliate of the Association for Psychological Science.

TalentMap is a partner with the National Research Council of Canada to develop leading edge survey reporting technology. The National Research Council is the primary national research and technology organization of the Government of Canada in science and technology research and development.

TalentMap partners with the Conference Board of Canada to develop original research on employee engagement best practices. The Conference Board of Canada is dedicated to building a better future for Canadians by making our economy and society more dynamic and competitive. They are experts in conducting, publishing, and disseminating research.

TalentMap’s survey is recognized by Accreditation Canada as a replacement for their Worklife Pulse Tool. Accreditation Canada aims to help client organizations create high-quality workplaces that support workforce wellbeing and performance.

More resources for engagement & culture

Does employee engagement improve business performance?​

Top 4 trends in engagement

Use corporate culture to boost employee loyalty

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Consulting & Advisory

Drive better business outcomes with our consulting and advisory team that can align your executives, managers, and HR leaders towards long-term success.

CEO and executive alignment

Questionnaire design and communication

Executive, manager, staff and board presentations

Continuous improvement check-ins

"Going through an engagement survey was well worth the time and effort. The employee feedback we received was thoughtful and enough to propel us forward onto a path of cultural change that could not have been achieved without TalentMap’s expertise in measuring engagement and developing action plans to engage staff."

Shiela Kendall
VP, Human Resources

CEO and executive alignment

• Enhance understanding & buy-in among the executive and leadership team
• Align program outcomes with strategic business objectives - 'beginning with the end in mind'
• Define clear roles, responsibilities, and expectations for the CEO and executives

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Questionnaire design & communication

• On-demand access to your consultant to help align survey needs with business goals
• Proactive recommendations on how to link survey results to key business metrics
• Ongoing communication for managers, staff, union leaders, and boards to build credibility

Executive, manager, staff & board presentations

• Connect the dots to build deep insight and understanding at all levels within the organization
• Educational and interactive, designed to act as a catalyst for discussion & dialogue, bringing data to life
• Detailed recommendations and next steps outlining a clear course of action over the next 30, 60, and 90 days

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Continuous improvement check-ins

• Quarterly checkins with CEO, executives, and key stakeholders to ensure action plans stay on track
• Identify and discuss ways to overcome existing roadblocks and potential obstacles
• Advise on steps to improve overall program measurement and management strategy

More resources for consulting & advisory

Does employee engagement improve business performance?​

7 conversations guaranteed to lead to higher engagement

Tech tactics organizations can use to engage their workforce

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Utilities

Achieve a safe, productive, and engaged workforce with the tools and action plans required for the utilities industry.

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Trusted by the most respected utility organizations

“All involved, with the full support of the executive team, leadership, and HR made commitments and stuck to them with visible changes taking place. This improved the confidence of employees in leadership and the direction of Capital Power as a whole.”

Angela Bourbonnais
Senior Manager - Talent Management

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Productivity

Increased employee engagement improves productivity, creativity, and enhances discretionary effort in the energy sector

Safety

Employee perceptions along with employee feedback will account for an overall safer workplace for utility workers

Bottom Line

Engagement saves money, time, and risk. While also leading to improved work/life balance, greater attendance, increased productivity, and top talent

More resources for utilities

How top organizations tackle work-related safety

Overcoming employee resistance to cultural change

Overcoming employee resistance to cultural change

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Healthcare

Receive meaningful insights to propel organizational success by improving retention, cutting costs, and increasing efficiency throughout your healthcare institution.

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Trusted by the most respected healthcare institutions

“Being able to isolate the key drivers of engagement for employees, volunteers, and physicians, and to compare these to healthcare industry norms, allowed us to identify our areas of greatest strength and areas of opportunity that will enable us to continue to attract, retain and develop our human capital and let us know where we can improve cultural attitudes and levels of employee morale.”

Lori Macbeth
Manager, Employee & Org Development

Productivity

Increased employee engagement improves productivity, communication, and enhances discretionary effort

Bottom Line

Engagement saves money, time, and risk. While also leading to fewer safety incidents, greater attendance, increased productivity, and top talent

Top Talent

Acquiring and retaining top talent requires an engaged workforce. One that is balanced, happy, and productive

More resources for healthcare

One in five doctors intend to leave medicine altogether. Let's talk about why

Top eight steps to change your culture

Skilled labor shortages threaten growth: How to gain the upper hand

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Government & Public Sector

Customize a public sector solution to address key areas in professional growth, inclusion, recruitment, retention, and leadership development.

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Trusted by a broad spectrum of government bodies

"We got better feedback and better information than past experiences and the report was written in a language that makes sense and can be used by people. The simplicity behind everything TalentMap provides is great. I'm really proud of the work that's been done."

Cathleen Peter-Swart
HR Director

View Case Study

Absenteeism

A better engaged workplace stimulates a happier and healthier staff, reducing sick leave and absenteeism

Constituent Satisfaction

Engaged employees provide their best effort through pride and recognition. Employees make a difference when serving with integrity

Productivity

Increased employee engagement improves productivity, creativity, and enhances discretionary effort

More resources for the public sector

Uniting unions in support of employee engagement

Engagement in municipalities: Unique challenges and solutions

Action plans to increase engagement through professional growth

The post Public Sector appeared first on TalentMap.

Education

Gain key insights and implement meaningful actions to recruit and keep professors, researchers, and support staff within education.

Book a Demo

Trusted by some of the most respected education institutions​

“If I was to tell someone else that was looking at this as an option, I’d say really lean on TalentMap. It’s not just the survey, the survey’s just the start. To understand what results are telling you is something else. I had numerous conversations with TalentMap’s people, as did our CEO. They became a partner in our success."

Jessie Drew
VP of People & Institutional Strategy

View Case Study

Absenteeism

A more engaged workplace stimulates a happier and healthier staff, reducing sick leave and absenteeism

Top Talent

Acquiring and retaining top talent requires engaged staff. One that is happy and productive, with opportunities for advancement

Productivity

Increased employee engagement improves productivity, creativity, and enhances discretionary effort

More resources for education

Why and how employee engagement in higher education can help

The presenteeism conundrum and absenteeism panacea

Performance feedback improves employee engagement

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Why diversity and inclusion is important

The most advanced workplaces know that if you want employees to feel that they really belong to an organization, you’ve got to let them be themselves.  More importantly, they should be “valued” for being themselves. As Michael Bush Chief Executive Officer of a Great Place to Work shares in his Big Think video called Why diversity and inclusion aren’t about race but everyone thinks they are  “If you treat everyone the same, you are not going to get the best out of everyone.”

The result of treating everyone the same

If employees with a variety of differences are treated as though they are the same, it can be a recipe for disaster: Employees’ unique talents may wilt. Plus their special abilities won’t be seen or encouraged and that’s a sure way to slash job satisfaction and employee engagement.   

There’s a great quote by Albert Einstein, the theoretical physicist who developed the theory of relativity, where he states that, “Everybody is a genius. But if you judge a fish by its ability to climb a tree it will live its whole life believing that it is stupid.”  

In other words, measuring all employees by the same yardstick is not only a mistake that will hinder employee morale – it won’t uncover the unique genius in each of your staff.  

Examples of our many differences

As pointed out in a Gallup.com article called, 3 Requirements for a Diverse and Inclusive Culture, written by Ella Washington and Camille Patrick, “Diversity represents the full spectrum of human demographic differences — race, religion, gender, sexual orientation, age, socio-economic status or physical disability. A lot of companies consider lifestyles, personality characteristics, perspectives, opinions, family composition, education level or tenure elements of diversity, too.”

Employees can display their diversity in a number of ways:

• age
• race
• life experience
• culture
• insights
• talents
• ethnicity
• gender
• sexual orientation
• religious beliefs
• political beliefs
• physical appearance
• educational backgrounds
• status
• physical abilities or challenges
• mental abilities or challenges
• introvert versus extrovert and more.

The gold mine of differences

Diversity is a good thing.  Imagine if all employees were exactly the same in their abilities and outlooks. Organizations would be stuck in a rut.  They could only offer a very limited product or service. But thanks to the many talents, perspectives and insights of different people, organizations can stretch and grow. They can offer a greater variety of expertise and services to their clients because of the diverse knowledge and skills of their workforce.

Most employees are excited to bring their individual talents to organizations. The best organizations know this and they work hard to treat everyone fairly and to appreciate and support diversity and inclusion. 

Where to start 

Organizations that want to move ahead of the competition would be wise to train management and other employees to understand diversity and inclusion and how it is applied to the everyday culture of a workplace. In a Globe and Mail article called, Diverse and inclusive corporate cultures make for better business decisions, Susan Uthayakumar writes, “…organizations considering hidden bias training should look to roll this out to all leaders and managers and enable them to role model the change that’s wanted internally.”

Plus, it’s being proven in many organizations that understanding, appreciating and cultivating the unique differences in all of us is a step in the right direction. Ultimately, it leads to a more inclusive workplace with happier and more productive employees. 

The post What Is Diversity and Inclusion in the Workplace? appeared first on TalentMap.