Why Measuring Employee Engagement is Critical

Measuring employee engagement with an effective, proven measurement tool will provide your organization with a snapshot of the current landscape. It will identify areas of strength, weakness, and what the drivers of engagement are for your organization. In addition, when surveying with TalentMap, our clients receive Benchmark data of comparable organizations so that you get a sense of how your organization is doing compared to others of a similar nature. This will help provide context and focus to your organization.

High employee engagement levels increase an employee’s odds of success. Teams that get engagement right improve their odds of having higher performance on the important outcomes that organizations care about most. When comparing top-performing teams against bottom-performing teams in Gallup’s database, the average differences were: 

  • 10% higher customer ratings
  • 22% greater profitability
  • 21% greater productivity
  • 25% less turnover (high-turnover organizations)
  • 65% less turnover (low-turnover organizations)
  • 48% fewer safety incidents
  • 28% less shrinkage (theft by employees)
  • 37% less absenteeism
  • 41% fewer patient safety incidents
  • 41% fewer quality defects

The statistics show that the greater the percentage of engaged employees and teams in an organization, the more likely it is to meet – and potentially exceed – its business goals. This is why measuring employee engagement is so important.

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