This independent benchmarking study examines how Canadian municipalities currently listen to employees — how feedback is collected, how it reaches leadership and elected councils, and what action planning and culture change follows. Results will be published in the 2026 State of Employee Listening Strategic Report, giving every participating municipality a clear picture of where they stand relative to national peers.


  • Chief Administrative Officers (CAOs)
  • HR and People & Culture leaders
  • Organizational development leads
  • Communications and engagement staff
  • Any municipal leader responsible for employee feedback programs
Study Open
February 2026 — accepting registrations now
Study Closes
end of May 2026 — final deadline to participate
Report Release
Summer 2026 — Strategic Report + national findings session

National peer benchmarking on employee listening practices using Canadian municipal data
Early access to the 2026 State of Employee Listening Strategic Report
Invitation to a national findings session reviewing key insights from all participating municipalities

Participation is free, fully anonymous, and carries no sales follow-up. Completing the study takes approximately 10–15 minutes.


City of Kitchener City of Maple Ridge City of Mission County of Oxford District of Lake Country Halifax Regional Municipality Municipality of Crowsnest Pass Region of Waterloo Regional Municipality of York Resort Municipality of Whistler The Corporation of the City of Owen Sound + more joining weekly

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Questions? Contact

Sean Fitzpatrick

CEO & Research Practice Lead, TalentMap

sfitzpatrick@talentmap.com